Terms and Conditions
These Terms and Conditions govern the use of the Duelz Casino website and its services.
By creating an account or using the platform, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these Terms and Conditions, you should not use the website.
Eligibility and Account Registration
Duelz Casino services are available only to individuals who are at least eighteen years old and legally permitted to participate in online gambling under the laws of their jurisdiction.
By registering an account, you confirm that all information provided is accurate, complete, and truthful.
Only one account per person, household, IP address, or device is permitted.
The operator reserves the right to suspend or close accounts found to be duplicated or created using false or misleading information.
Verification and KYC Requirements
To comply with UK regulatory and anti-money laundering obligations, Duelz Casino requires identity verification before allowing withdrawals.
This may include proof of identity, proof of address, and, where applicable, verification of payment methods.
Failure to provide requested documentation within a reasonable timeframe may result in delays, restrictions, or suspension of account activity.
The operator reserves the right to request additional verification at any time.
Deposits and Withdrawals
All deposits must be made using payment methods registered in the account holder’s own name.
The minimum and maximum deposit and withdrawal limits are displayed on the website and may vary depending on the payment method used.
Withdrawals are processed only after successful account verification and completion of any applicable wagering requirements.
While fast withdrawals are offered, processing times may vary depending on payment providers, verification status, and internal security checks.
Bonuses and Promotional Offers
All bonuses, free spins, and promotional offers are subject to specific terms and wagering requirements.
Unless otherwise stated, wagering requirements apply to both bonus funds and any winnings derived from them.
Maximum bet limits may apply while a bonus is active.
Exceeding these limits may result in the forfeiture of bonus funds and associated winnings.
The operator reserves the right to modify, suspend, or withdraw any promotion at its discretion and to withhold bonuses in cases of suspected abuse or breach of these terms.
Fair Play and Prohibited Behaviour
All games offered on Duelz Casino operate using certified random number generators or live dealer systems tested for fairness.
Any attempt to manipulate game outcomes, exploit software vulnerabilities, or gain an unfair advantage is strictly prohibited.
The use of automated systems, bots, or third-party tools is not permitted.
Accounts found to be engaging in fraudulent or abusive behaviour may be suspended or permanently closed.
Responsible Gambling
Duelz Casino provides tools to help players manage their gambling responsibly, including deposit limits, loss limits, time-out periods, and self-exclusion options.
Players are responsible for setting and maintaining appropriate limits based on their personal circumstances.
Requests for self-exclusion are treated as final and cannot be reversed during the exclusion period.
The operator supports national self-exclusion schemes and adheres strictly to their requirements.
Account Suspension and Closure
The operator reserves the right to suspend or close accounts that violate these Terms and Conditions, applicable laws, or regulatory requirements.
In such cases, any remaining account balance may be withheld pending investigation.
Players may request account closure at any time by contacting customer support.
Upon closure, access to the account and associated services will be permanently removed.
Limitation of Liability
Duelz Casino is not liable for losses resulting from misuse of the platform, technical issues beyond reasonable control, or delays caused by third-party service providers.
Nothing in these Terms limits liability where such limitation is prohibited by law.
Amendments to Terms
The operator reserves the right to update or modify these Terms and Conditions at any time.
Continued use of the website following any changes constitutes acceptance of the updated terms.
Players are encouraged to review this page regularly to remain informed of current conditions.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the United Kingdom.
Any disputes arising in connection with the use of the website shall be subject to the jurisdiction of the appropriate UK courts.